Frequently Asked Questions

Comprehensive answers regarding DrugHub Market access, security protocols, Monero payments, and account management.

01 Getting Started

DrugHub Link is an informational directory and verification portal for DrugHub Market. We provide verified PGP-signed onion mirrors, security tutorials, and status updates to help users access the marketplace safely. We are an educational resource and do not host the market itself.
To access the market, you must use the Tor Browser. Tor anonymizes your traffic by routing it through a network of volunteer nodes. Once Tor is installed, copy one of the verified .onion links from our Links page into the address bar. Never access darknet sites using a standard browser like Chrome or Firefox.
No. DrugHub Market allows guest browsing. You can view all product listings, vendor profiles, and feedback without creating an account. Registration is only required when you are ready to make a purchase or communicate with a vendor.
Passwordless authentication using PGP keys eliminates the risk of credential theft via phishing or database leaks. Since there is no password to steal, attackers cannot compromise your account through traditional means. You simply decrypt a challenge message with your private PGP key to log in.

02 Security & Privacy

The only secure way to verify a link is by checking the PGP signature of the landing page against the market's official public key. DrugHub Link provides the official key on our Security page. Always perform this verification manually before logging in or depositing funds.
To prevent DDoS attacks, DrugHub assigns each user a unique private mirror URL upon account creation. This distributes traffic across thousands of endpoints rather than a central domain. Always bookmark your private mirror and use it for future access.
Yes, and it is mandatory by design. The passwordless login system essentially acts as 2FA, requiring possession of your PGP private key. Additionally, you can enable stricter session controls in your user settings.
DrugHub operates with a strict no-logs policy. Server logs are disabled, and transaction data is retained only for the duration of the escrow period. Once an order is finalized, sensitive data is purged from the database.

03 Payments & Escrow

DrugHub Market accepts Monero (XMR) exclusively. Monero is chosen for its superior privacy features, including ring signatures and stealth addresses, which make transactions untraceable on the blockchain. Bitcoin is not accepted due to its lack of privacy.
The market uses a 2/3 multi-signature system. Funds are held in a wallet that requires 2 out of 3 keys to release funds (Buyer, Vendor, and Market). This ensures that no single party can steal the funds, and the market can mediate disputes if necessary.
The market does not charge deposit fees, but standard Monero network fees apply. Withdrawals are subject to a small transaction fee to cover blockchain costs. There are no "wallet maintenance" fees.
For security reasons, withdrawals are processed manually by staff and may take up to 24 hours. This delay prevents automated theft in the event of a server compromise.

04 Orders & Vendors

Prospective vendors must apply through the vendor dashboard. Requirements include paying a vendor bond (1-5 XMR), submitting product samples for mandatory chemical analysis, and passing a 30-day probation period. Established vendors from other markets may qualify for bond waivers.
If an issue arises, you can open a dispute before the auto-finalize timer expires. A moderator will review the case, examine chat logs (if decrypted by user keys), and decide whether to refund the buyer or release funds to the vendor.
Strictly prohibited items include weapons, explosives, poisons/toxins, fentanyl and its analogs, child exploitation material (CP), and murder-for-hire services. The market focuses primarily on pharmaceutical and research chemical listings.

05 Technical Support

If a specific mirror is down, try an alternative mirror from our 'Links' page. Ensure your Tor Browser is updated and your system clock is correct. If the issue persists, the market may be under maintenance; check the status indicator on our homepage.
No. Because DrugHub uses passwordless PGP authentication, your private key is your only credential. If you lose it, you permanently lose access to your account and any funds in it. Market staff cannot reset your key or restore access.
Physical orders auto-finalize after 14 days if no dispute is opened. Digital orders finalize after 48 hours. It is crucial to extend escrow or open a dispute if your order has not arrived before this timer expires.

Need More Help?

If you cannot find the answer to your question here, please check our detailed Tutorial or Security guides.

Security Reminder

DrugHub support will NEVER ask for your private PGP key or mnemonic seed phrase. If someone asks for these, you are being scammed.